Privacy Policy
Last updated: 15 Jan 2026
Digiledger Solutions is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Digiledger Solutions
Operating from: Scotland, United Kingdom
Digiledger Solutions provides business support services, including operational reviews, administrative support, bookkeeping assistance, cashflow support, and process automation services.
For the purposes of UK GDPR, Digiledger Solutions is the data controller of your personal data.
Contact details:
Email: info@digiledger.co.uk
Website: digiledger.co.uk
2. Personal Data We Collect
We may collect and process the following types of personal data:
a) Information you provide directly
Name
Email address
Phone number
Business name
Enquiry details or messages
Information provided during consultations or service delivery
b) Client-related information
If you become a client, we may process:
Business records and documents you provide
Financial and administrative information supplied for support purposes
c) Website usage data
IP address
Browser type and version
Pages visited and time spent on the site
This data is collected through cookies and similar technologies.
3. How We Use Your Personal Data
We use your personal data to:
Respond to enquiries and requests
Deliver agreed services
Communicate with you about services
Maintain internal records
Improve our website and services
Comply with legal and regulatory obligations
We do not sell or rent your personal data to third parties.
4. Lawful Basis for Processing
Under UK GDPR, we process your personal data based on one or more of the following lawful bases:
Consent – where you have given clear consent (e.g. contact forms)
Contract – where processing is necessary to deliver agreed services
Legal obligation – where required by law
Legitimate interests – for business administration and service improvement
Where consent is used, you may withdraw it at any time.
5. Data Sharing
We may share personal data only where necessary and limited to:
Trusted third-party service providers (e.g. email, hosting, automation tools)
Professional advisers where required (e.g. accountants, legal advisers)
Regulatory or legal authorities where legally required
All third parties are required to handle data securely and lawfully.
6. International Data Transfers
Some third-party tools we use may store data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as:
UK adequacy regulations
Standard contractual clauses
GDPR-compliant service providers
7. Data Retention
We retain personal data only for as long as necessary:
Enquiry data: up to 12 months
Client data: for the duration of the engagement and as required by law
Financial and contractual records: as required by HMRC or legal obligations
Data is securely deleted or anonymised when no longer required.
8. Data Security
We take reasonable and appropriate measures to protect personal data, including:
Secure systems and access controls
Delegated access and permissions
Use of reputable cloud-based tools
Limiting access to authorised individuals only
While we take security seriously, no system can be guaranteed to be completely secure.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise these rights, contact us using the details above.
10. Complaints
If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office (ICO):
Website: https://www.ico.org.uk
Telephone: 0303 123 1113
We encourage you to contact us first so we can address your concerns.
11. Cookies
Our website uses cookies to improve user experience and analyse website performance.
For full details, please see our Cookie Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Continued use of our website or services constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
Digiledger Solutions
Operating from Scotland, United Kingdom